Privacy Policy

At Synascai Cloud Associates ("Company," "we," "us," or "our"), we are committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

This Privacy Policy applies to all personal data that we process, including data collected through our website, services, and interactions with customers. By using our website or services, you consent to the practices described in this Privacy Policy.

We collect different types of information, including:

• Personal Identifiable Information (PII): Name, email address, phone number, company name, job title, and any information you provide when contacting us.
• Technical Data: IP addresses, device information, browser type, operating system, and browsing behavior through cookies and analytics.
• Usage Data: How you interact with our website and services, including log files and engagement metrics.
• Billing & Payment Information: We do not store payment information directly; all transactions are processed securely through third-party payment providers.
• Other Data: Any other information you provide voluntarily during customer support interactions or service requests.

We process personal data to:

• Provide and improve our cloud and AI services.
• Respond to inquiries, provide customer support, and manage transactions.
• Send important service updates, marketing communications, and promotional materials (with the option to opt out).
• Enhance website functionality and analyze user trends to improve our offerings.
• Detect and prevent fraud, ensure security, and comply with legal obligations.

We do not sell your personal information. However, we may share your data in the following situations:

• With Service Providers: Trusted third-party vendors that assist with hosting, analytics, customer support, and payment processing.
• Legal & Regulatory Compliance: When required by law, subpoena, or to protect our rights and security.
• Business Transactions: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
• With Consent: When you explicitly agree to share your data with third parties.

We implement robust technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no digital transmission or storage is completely secure, and we encourage users to take precautions when sharing sensitive data online.

Under applicable data protection laws, you may have the following rights:

• Access & Correction: Request access to and updates to your personal information.
• Data Deletion: Request the deletion of your personal data where legally permissible.
• Opt-Out of Marketing: Unsubscribe from promotional emails and marketing communications.
• Cookies & Tracking: Manage cookie preferences through your browser settings.

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver personalized content. Users can control cookie settings through their browsers or opt out of tracking via third-party tools.

Our website may include links to third-party websites and services. We are not responsible for their privacy practices and encourage users to review their respective privacy policies before providing personal information.

We may update this Privacy Policy periodically to reflect changes in regulations, technology, or business practices. Any updates will be posted with a revised effective date.

For questions regarding this Privacy Policy or data protection inquiries, please contact us at: help@cloud-ai.in